Can't Connect To Sonos Through Spotify App

05.12.2020by
  1. Can't Connect To Sonos Through Spotify App Setup
  2. Can't Add Spotify To Sonos

Easily find and play the music you love with Spotify and Sonos. What’s more, you can voice control your tunes with Alexa.

Note: If you can’t find your Sonos speaker in your Spotify Connect list of devices, update your Sonos speaker.

Using the Sonos App. Music, Podcasts, and Voice Services. Update your Sonos System. Home Theater System. Get in touch with Sonos Support. Your Country: Chat With Us. Available Weekdays 10:00 am - 9:30 pm, Weekends 10:00 am - 6:00 pm EST. There are no representatives available to chat. By starting a chat, you give Sonos permission to remotely. I always have problems with Spotify Connect on my Sonos. It is my #1 biggest complaint about Sonos. I don't do the local music library or airplay 2 or any of that. I primarily listen to my audio through Spotify. It is incredibly frustrating that my Spotify Connect rarely works properly with Sonos. Everything else about this system is amazing.

Get started

Mobile and tablet

  1. Download and open the Sonos app.
  2. Tap More, then Add Music Services.
  3. Select Spotify, then Add Account.
  4. Enter your Spotify account details.

Desktop

  1. Download and open the Sonos app.
  2. Click Add Music Services on the right and select Spotify.
  3. Click Next, then Add Account.
  4. Enter your Spotify account details.

Follow our steps for linking your Spotify account to Alexa

Once you’ve linked your accounts, you can start playing! Connect wirelessly with Spotify Connect or Airplay. Control your tunes with the Spotify app, Sonos app, or with your voice using Alexa.

Need help?

Mobile and tablet

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  1. Open the Sonos app.
  2. Tap More, then select Settings.
  3. Tap My Services, then select Spotify.
  4. Tap Remove Account.

Desktop

  1. Open the Sonos app.
  2. Select Manage, then Service Settings.
  3. Select Spotify and click the minus (-) button.

For help setting up and troubleshooting, check out the Sonos support site.

Check out other articles on our support site for help with your Spotify account and payments, listening offline, or if you can’t play music.

Last updated: 01 June, 2020

Community Answers

Unable to connect to sportify through Sonos

Hi!I purchased and installed a sonos play:3 this friday (November 1st). I have used it to listen to Spotify without any (major) problems. However, last night it stopped working.It wasn't able to conen..

More at the Community

(Pocket-lint) - Sonos has released the over-the-air software update that allows users to play music directly from the Spotify app, rather than just through the Sonos app.

Until now, Sonos users were required to sign into their Spotify Premium account via the Sonos app in order to search for songs, albums or their Spotify playlists and play them through their Sonos speakers.

The new update means that while Sonos users can still use the Sonos app, they will also be able to use the Spotify app itself to stream music to any or all of their Sonos speakers.

Here's how to control Sonos through Spotify.

Setting up Sonos and Spotify

To enable your Sonos speakers to appear on the Spotify app, you'll need to follow the instructions below.

  1. Open the Sonos app
  2. Click on the three lines in the top left of the app, which is the main menu
  3. Update your Sonos system to the latest software
  4. You'll be prompted to 'Set up Sonos Account'
  5. Type in the full email address associated with your Sonos account (it gives you a hint)
  6. Open the email and set a new password
  7. Sign into your Sonos Account in the Sonos app when prompted
  8. Go back into the main menu within the Sonos app
  9. Click on Control Sonos from Spotify and turn it on
  10. Open the Spotify app and you'll see your Sonos speakers listed in the Devices Available tab. If they aren't individually listed, it might be because they are grouped.

Play a song/album/playlist on Sonos through Spotify

To play a song, album or playlist on one of your Sonos speakers through Spotify, follow the instructions below.

  1. Open the Spotify app
  2. Open the song, playlist or album you want to play
  3. Tap on Devices Available at the bottom of the screen
  4. Tap on the Sonos speaker you want to play the song, album or playlist on

Grouping/Ungrouping Sonos speakers through Spotify

You won't be able to group Sonos speakers through the Spotify app directly as this requires intervention from the Sonos app. The option is there if you click on the three dots next to each Sonos speaker in the Devices Available list though, it just takes you to the Sonos app.

Once you've grouped the speakers you want to group within the Sonos app and pressed 'Done', you'll be transferred back to the Spotify app automatically. From here, you'll then be able to control the overall volume of the group of speakers, but not the individual speakers within the group.

Can't Connect To Sonos Through Spotify App Setup

To ungroup speakers, the same instructions apply and again, you'll be automatically transferred between the Sonos app and the Spotify app.

Can't Add Spotify To Sonos

This Sonos update also brought Trueplay tuning to the Playbar. You can read more about Sonos Trueplay, what it is and how to do it in our separate features.

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